Pivot into IT Support Specialist

Core Skills

Engineering testing Lead generation Mechanical troubleshooting Policy and procedure development Policy and procedure enforcement Systems integration

Industry Knowledge

Foreign service eligibility ITIL service management Security clearance

Requirements

Bachelor's degree requirement Degree field requirement Driver's license requirement Professional certification or license

Systems & Software

Active Directory and endpoint management Audio visual systems CRM software Database installation and configuration Google Workspace IT ticketing systems Jira Microsoft 365 troubleshooting Microsoft Office ServiceNow Windows OS and endpoint management